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British Airways Flight Delay and Cancellation Compensation
Airlines like British Airways do their best to avoid any flight disruptions, but sometimes problems do occur. Fortunately, as an air passenger, you're covered by airline passenger rights EC 261/2004 that enables you to get compensation when flights are canceled or delayed. Read our guide carefully to understand if you're entitled to British Airways flight delay or cancellation compensation.
Founded in 1974, British Airways is the flag carrier of the United Kingdom. It's headquartered in London and has a main hub in Heathrow Airport. With it's fleet size of 244 and number of destinations over 200, British Airways is second largest UK-based airline after easyJet.
Although UK is no longer part of an EU, the EC 261/2004 regulation is still applicable for UK-based airlines.
When Am I Entitled to British Airways Flight Delay Compensation?
You are eligible for British Airways flight delay compensation if:
Delay Exceeds 3 Hours
If your British Airways flight delay exceeds three hours, you might be entitled to flight delay compensation. For compensation, it is the time of arrival that is important, not the time of departure.
Flight Origin or Destination is within the EU/UK
To claim British Airways flight delay compensation, the departure or arrival airport should be in EU or UK territory.
No Extraordinary Circumstances
There are some extraordinary circumstances that relieve airlines from paying compensation, such as severe weather, bird strike, or some airport issues. However, if the delay is caused by the airline, including technical issues or stuff strike, passengers are eligible for compensation.
No Alternative Arrangements by the Airline
If you weren't offered a replacement flight with a similar schedule as original, British Airways has a duty to compensate you for delayed flight.
When Am I Entitled to British Airways Flight Cancellation Compensation?
You might be entitled to British Airways flight cancellation compensation, if:
Airline sends cancellation notification less than 14 days before departure
If you have been informed of the cancellation less than 14 days before departure, you're eligible for compensation.
Flight Origin or Destination is within the EU/UK
The compensation applies if your canceled flight departed from or arrived in any EU country or UK and is operated by British Airways. The regulations protect passengers flying within, to, or from the EU or UK.
No Extraordinary Circumstances
If the airline faced some technical or stuff issues and is responsible for the cancellation, you can claim compensation. However, if flight cancellation was caused by extraordinary circumstances beyond the control of the airline, compensation isn't applicable.
No Suitable Alternative Flight Offered
If airline didn't offer you a replacement flight that departed and arrived within specific time limits compared to the original flight, then you are entitled to compensation. However, if an alternative is offered, compensation is not due.
When am I entitled to British Airways denied boarding compensation?
You might be entitled to British Airways denied boarding compensation if you were denied boarding against your will due to overbooking or other reasons caused by the airline, provided that:
You arrived at the airport on time for check-in and boarding.
You have a confirmed reservation and met all travel requirements.
The flight is departing from an EU/UK airport, or landing at an EU/UK airport and operated by British Airways.
If these conditions are met, and you were denied boarding due to no fault of your own, British Airways must provide compensation under EU Regulation 261/2004.
When am I entitled to British Airways lost or damaged baggage compensation?
Compensation rules apply for lost, damaged or delayed baggage too. If your luggage fails to arrive to you on time, or it was lost or damaged by the airline, you can submit a claim for compensation under the following circumstances:
Lost Baggage: If your checked baggage is lost, British Airways must provide you with compensation under the Montreal Convention. If your baggage has not been located within 21 days after your flight, it is officially considered lost, and you are entitled to file a claim for compensation.
Damaged Baggage: If your checked baggage is damaged during transit, you must report the damage immediately upon arrival at the airport by filling out a Property Irregularity Report (PIR). After that, we can submit a formal claim to British Airways for damaged baggage compensation within 7 days after the repot.
Delayed Baggage: If your baggage is delayed, you can ask British Airways to cover the cost of essential items you need while waiting for your luggage. Compensation is determined based on the specific circumstances of the delay.
Compensation is generally limited under the Montreal Convention, up to approximately 1,288 Special Drawing Rights (around €1,500), depending on the value of your baggage and contents.
When Am I Not Entitled to British Airways Compensation?
There are situations where airlines like British Airways are exempt from paying compensation for flight disruptions. These include:
Extraordinary circumstances: Certain situations fall under extraordinary circumstances that free airlines from compensation obligations. These can include: Air traffic control (ATC) restrictions, bad weather, bird strikes, drone strikes,
security risks, political unrest and many more.
Flights canceled more than 14 days in advance: If the airline notifies you of a cancellation over two weeks before the scheduled departure, you are not eligible for compensation, although you may still receive a refund or a rebooked flight.
Delays under 3 hours: If your flight arrives less than 3 hours late, you will not be entitled to compensation, though you may still be entitled to assistance, such as meals or accommodation, depending on the length of the delay.
How Much is British Airways Flight Delay or Cancellation Compensation?
Compensation amount for canceled or delayed flight is determined by the distance of your flight and the length of the delay. Under EU regulations, the compensation varies as follows:
Flights under 1,500 km: Up to €250 per person
Flights between 1,500 km and 3,500 km: Up to €400 per person
Flights over 3,500 km: Up to €600 per person
How Can I Receive British Airways Flight Compensation?
To receive British Airways flight delay compensation or flight cancellation compensation, you must file a claim with FlyHelp.com. The process is fast and simple: You just need to fill out our claim form, upload necessary documents and give us a short description of your situation. The rest of it is on us. We will take your case from there and do our best for your reimbursement.
Why FlyHelp?
Our team - You are served by a team of experts who have successfully closed many cases
Efficiency - save time. You only need to fill out the online application and we will take care of the rest.
Stress-free - we handle all the necessary legal procedures for you
Zero financial risk - you pay us a service fee only if we receive flight compensation
