Denied boarding

Flight delays or cancellations aren’t the only problems you can face while flying. Airlines often sell 5%-15% more tickets for a specific flight than there are a number of seats on the plane, because it is assumed that not all passengers will show up for the flight. Such a case is called “overbooking”. It is an established phenomenon in the modern civil aviation industry.

Often it happens that not all passengers show up for the flight and their seats remain empty. To avoid such cases and to fill empty seats, some airlines resort to the practice of “overbooking”. However, due to “overbooking” it is possible that some passengers are “extra” and in such a case the airline has to refuse them boarding. It is certainly the airline’s fault and it is obliged to pay the passenger flight compensation in the amount of up to 600 euros .

In such situations, airlines offer passengers various vouchers or other benefits and in return require that the passenger “voluntarily” give up a seat on the flight to another passenger and travel on the next flight. If the passenger agrees to the airline’s offer and voluntarily gives up his/her seat to another passenger, he/she loses the right to claim flight compensation.

If the passenger does not agree to the airline’s offer, the airline will have to forcefully remove the passenger from the flight and refuse boarding. In such a case, the passenger has the right to request flight compensation from the airline.