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Sky Express Flight Delay and Cancellation Compensation
Did you have any issues with Sky Express flight disruptions? If you did, you might be entitled to Sky Express flight delay compensation or Sky Express flight cancellation compensation.
Sky Express is a Greek low-cost airline headquartered in Heraklion International Airport. Sky Express offers top travel experience and best fares on flights in Greece and abroad. Passengers can travel to 44 destinations with budget-friendly prices, including some magical islands of Greece.
Despite occasional delays or cancellations, the airline maintains a strong reputation for offering compensation when due, adhering to EU regulations.
When Am I Entitled to Sky Express Flight Delay Compensation?
You might be entitled to Sky Express flight Delay Compensation, if:
Delay Exceeds 3 Hours
You can qualify for Sky Express flight delay compensation if you arrive at your final destination with a delay of more than 3 hours. For compensation, it is the time of arrival that is important, not the time of departure.
Flight Origin or Destination is within the EU
The compensation rules apply if your flight departs from an EU country or lands in an EU country and is operated by Sky Express, as it falls under EU Regulation 261/2004.
No Extraordinary Circumstances
Sky Express is obligated to pay compensation if delay is due to reasons within the airline's control. If the delay is caused by extraordinary circumstances such as severe weather, security risks, or air traffic control strikes, compensation is not provided.
No Alternative Arrangements by the Airline
If you weren't offered an alternative flight that would land you to your destination in a similar timeframe as original, Sky Express has a duty to compensate you for delayed flight.
When Am I Entitled to Sky Express Flight Cancellation Compensation?
You might be entitled to Sky Express flight cancellation compensation, if:
Airline sends cancellation notification less than 14 days before departure
You can qualify for Sky Express flight cancellation compensation if the airline informs you about the cancellation less than 14 days before the scheduled departure date, according to EU Regulation 261/2004.
Flight Origin or Destination is within the EU
The compensation applies if your canceled flight departs from or arrives in an EU country and is operated by Sky Express. The regulations protect passengers flying within, to, or from the EU.
No Extraordinary Circumstances
If the flight is canceled due to extraordinary circumstances such as severe weather, political unrest, or security issues, Sky Express is not obligated to provide compensation. These events are considered beyond the airline's control.
No Suitable Alternative Flight Offered
If you weren't offered an alternative flight that departed and arrived within specific time limits compared to the original flight, Sky Express has a duty to compensate you. However, if an alternative is offered, compensation is not due.
When am I entitled to Sky Express denied boarding compensation?
You can qualify for Sky Express denied boarding compensation if you were unwillingly denied boarding due to overbooking or other reasons caused by the airline, provided that:
You arrived at the airport on time for check-in and boarding.
You have a confirmed reservation and met all travel requirements.
The flight is departing from an EU airport, or landing at an EU airport and operated by EU airline.
If these conditions are met, and you were denied boarding due to no fault of your own, Sky Express must provide compensation under EU Regulation 261/2004, typically ranging from €250 to €600 depending on the flight distance.
When am I entitled to Sky Express lost or damaged baggage compensation?
You can request a compensation for lost, damaged or delayed baggage that was caused by the airline. You can submit a claim for compensation under the following circumstances:
Lost Baggage: If your checked baggage is lost, Sky Express must provide you with compensation under the Montreal Convention. If your baggage has not been located within 21 days after your flight, it is officially considered lost, and you are entitled to file a claim for compensation.
Damaged Baggage: If your checked baggage is damaged during transit, you must report the damage immediately upon arrival at the airport by filling out a Property Irregularity Report (PIR). After that, we can submit a formal claim to Sky Express for damaged baggage compensation within 7 days after the repot.
Delayed Baggage: If your baggage is delayed, Sky Express has a duty to cover the cost of essential items you need while waiting for your luggage. Compensation is determined based on the specific circumstances of the delay.
Compensation is generally limited under the Montreal Convention, up to approximately 1,288 Special Drawing Rights (around €1,500), depending on the value of your baggage and contents.
When Am I Not Entitled to Sky Express Compensation?
There are situations where airlines like Sky Express aren't obligated to compensate passengers for delay or cancellation. These include:
Extraordinary circumstances: Events like strikes, political instability, and extreme weather conditions fall under extraordinary circumstances. In such cases, Sky Express is exempt from paying compensation.
Flights canceled more than 14 days in advance: If the airline notifies you of a cancellation over two weeks before the scheduled departure, you are not eligible for compensation, although you may still receive a refund or a rebooked flight.
Delays under 3 hours: If your flight arrives less than 3 hours late, you will not be entitled to compensation, though you may still be entitled to assistance, such as meals or accommodation, depending on the length of the delay.
How Much is Sky Express Flight Delay or Cancellation Compensation?
The amount of Sky Express flight delay compensation or cancellation compensation is determined by the distance of your flight and the length of the delay. Under EU regulations, the compensation varies as follows:
Flights under 1,500 km: You can claim €250 in compensation
Flights between 1,500 km and 3,500 km: The compensation amount is €400
Flights over 3,500 km: You may be entitled to €600 if the delay is more than 4 hours
How Can I Receive Sky Express Flight Compensation?
To receive Sky Express flight delay compensation or flight cancellation compensation, you must file a claim with FlyHelp.com. The process is fast and simple: You just need to fill out our claim form, upload necessary documents and give us a short description of your situation. The rest of it is on us. We will take your case from there and do our best for your reimbursement.
Why FlyHelp?
Our team - You are served by a team of experts who have successfully closed many cases
Efficiency - save time. You only need to fill out the online application and we will take care of the rest.
Stress-free - we handle all the necessary legal procedures for you
Zero financial risk - you pay us a service fee only if we receive flight compensation
