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According to European Regulations, if you have experienced ITA Airways flight delay or cancellation, you could be entitled to ITA Airways flight delay compensation or ITA Airways flight cancellation compensation.
ITA Airways is a Italian airline, operating since November 2020. The airline flies to domestic and international services, overly to 35 destinations, including long-distance flights to New York, Los Angeles, Washington D.C, Miami, etc.
Despite occasional delays or cancellations, the airline maintains a strong reputation for offering compensation when due, adhering to EU regulations.
When Am I Entitled to ITA Airways Flight Delay Compensation?
You might be entitled to ITA Airways flight Delay Compensation, if:
Delay Exceeds 3 Hours
ITA Airways flight delay compensation is applicable if you arrive at your final destination with a delay of more than 3 hours. For compensation, it is the time of arrival that is important, not the time of departure.
Flight Origin or Destination is within the EU
The compensation rules apply if your flight departs from an EU country or lands in an EU country and is operated by ITA Airways, as it falls under EU Regulation 261/2004.
No Extraordinary Circumstances
ITA Airways needs to pay compensation if delay wasn't caused by any extraordinary circumstances. If the delay was under the control of the airline such as technical issues, staff strike, etc. ITA Airways is responsible for the compensation.
No Alternative Arrangements by the Airline
If you weren't offered an alternative flight that would land you to your destination in a similar timeframe as original, ITA Airways has a duty to compensate you for delayed flight.
When Am I Entitled to ITA Airways Flight Cancellation Compensation?
You might be entitled to ITA Airways flight cancellation compensation, if:
Airline sends cancellation notification less than 14 days before departure
ITA Airways flight cancellation compensation is applicable if the airline informs you about the cancellation less than 14 days before the scheduled departure date, according to EU Regulation 261/2004.
Flight Origin or Destination is within the EU
The compensation applies if your canceled flight departs from or arrives in an EU country and is operated by ITA Airways. The regulations protect passengers flying within, to, or from the EU.
No Extraordinary Circumstances
If ITA Airways is responsible for the cancellation and there weren't any extraordinary circumstances such as severe weather, political unrest, airport strike, etc., ITA Airways is responsible for the compensation.
No Suitable Alternative Flight Offered
If you weren't offered an alternative flight that departed and arrived within specific time limits compared to the original flight, ITA Airways has a duty to compensate you. However, if an alternative flight is offered, compensation is not due.
When am I entitled to ITA Airways denied boarding compensation?
ITA Airways denied boarding compensation is applicable if you were unwillingly denied boarding due to overbooking or other reasons caused by the airline, provided that:
You arrived at the airport on time for check-in and boarding.
You have a confirmed reservation and met all travel requirements.
The flight is departing from an EU airport, or landing at an EU airport and operated by EU airline.
If these conditions are met, and you were denied boarding due to no fault of your own, ITA Airways must provide compensation under EU Regulation 261/2004, typically ranging from €250 to €600 depending on the flight distance.
When am I entitled to ITA Airways lost or damaged baggage compensation?
You can request a compensation for lost, damaged or delayed baggage that was caused by the airline. You can submit a claim for compensation under the following circumstances:
Lost Baggage: If your checked baggage is lost, ITA Airways must provide you with compensation under the Montreal Convention. If your baggage has not been located within 21 days after your flight, it is officially considered lost, and you are entitled to file a claim for compensation.
Damaged Baggage: If your checked baggage is damaged during transit, you must report the damage immediately upon arrival at the airport by filling out a Property Irregularity Report (PIR). After that, we can submit a formal claim to ITA Airways for damaged baggage compensation within 7 days after the repot.
Delayed Baggage: If your baggage is delayed, ITA Airways has a duty to cover the cost of essential items you need while waiting for your luggage. Compensation is determined based on the specific circumstances of the delay.
Compensation is generally limited under the Montreal Convention, up to approximately 1,288 Special Drawing Rights (around €1,500), depending on the value of your baggage and contents.
When Am I Not Entitled to ITA Airways Compensation?
There are situations where airlines like ITA Airways aren't obligated to compensate passengers for delay or cancellation. These include:
Extraordinary circumstances: Events like strikes, political instability, and extreme weather conditions fall under extraordinary circumstances. In such cases, ITA Airways is exempt from paying compensation.
Flights canceled more than 14 days in advance: If the airline notifies you of a cancellation over two weeks before the scheduled departure, you are not eligible for compensation, although you may still receive a refund or a rebooked flight.
Delays under 3 hours: If your flight arrives less than 3 hours late, you will not be entitled to compensation, though you may still be entitled to assistance, such as meals or accommodation, depending on the length of the delay.
How Much is ITA Airways Flight Delay or Cancellation Compensation?
The amount of ITA Airways flight delay compensation or cancellation compensation is determined by the distance of your flight and the length of the delay. Under EU regulations, the compensation varies as follows:
Flights under 1,500 km: You can claim €250 in compensation
Flights between 1,500 km and 3,500 km: The compensation amount is €400
Flights over 3,500 km: You may be entitled to €600 if the delay is more than 4 hours
How Can I Receive ITA Airways Flight Compensation?
To receive ITA Airways flight delay compensation or flight cancellation compensation, you must file a claim with FlyHelp.com. The process is fast and simple: You just need to fill out our claim form, upload necessary documents and give us a short description of your situation. The rest of it is on us. We will take your case from there and do our best for your reimbursement.
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