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Bulgaria Air Flight Delay and Cancellation Compensation
Experiencing delay or cancellation with Bulgaria Air? If you're entitled to compensation, this guide will help you understand your rights and claim it successfully.
Bulgaria Air is a flag carrier airline of Bulgaria, founded in 2002. It's headquarter is in Vasil Levski Sofia Airport in Sofia. Bulgaria Air operates short and medium haul flights to Europe and Middle East. Focus cities of the airline in Bulgaria are Varna and Burgas.
Bulgaria Air is an European airline which means it adheres to regulation EC 261/2004 which ensures compensation for passengers affected by any flight disruptions, including flight delays, cancellations or denied boarding.
When Am I Entitled to Bulgaria Air Flight Delay Compensation?
Wondering if you're eligible for Bulgaria Air flight delay compensation? Check the conditions below:
Delay Exceeds 3 Hours
If your Bulgaria Air flight arrived more than 3 hours late, you may be entitled to compensation - based on arrival time, not departure.
Flight Origin or Destination is within the EU
Under EC 261/2004, all airlines operating within EU - including Bulgaria Air - are requested to compensate their passengers for significant flight disruptions.
No Extraordinary Circumstances
Compensation is due when the airline is responsible for the delay - such as technical issues, stuff strike, scheduling errors or other operational challenges.
No Alternative Arrangements by the Airline
If airline didn't provide you with a replacement flight that would arrive to your destination in a similar timeframe as original, then you're eligible for flight delay compensation.
When Am I Entitled to Bulgaria Air Flight Cancellation Compensation?
You could qualify for Bulgaria Air flight delay compensation if you meet the following conditions:
Airline sends cancellation notification less than 14 days before departure
If you were informed of flight cancellation less than 14 days before the scheduled departure date, you might be entitled to Bulgaria Air flight cancellation compensation.
Flight Origin or Destination is within the EU
The compensation applies if your canceled flight departs from or arrives in an EU airport. As mentioned before, EC 261/2004 protects passengers rights in case of flight disruption within EU territory.
No Extraordinary Circumstances
If Bulgaria Air is responsible for the cancellation and there weren't any extraordinary circumstances such as severe weather, political unrest, airport strike, etc., you're eligible for compensation.
No Suitable Alternative Flight Offered
If Bulgaria Air didn't offer you a replacement flight that departed and arrived within specific time limits compared to the original flight, you're due compensation. However, if an alternative flight is offered, compensation is not applicable.
When am I entitled to Bulgaria Air denied boarding compensation?
If Bulgaria Air denied you boarding unwillingly because of overbooking or other airline-related reasons, you may qualify for compensation - if the following criteria apply:
You arrived at the airport on time for check-in and boarding.
You have a confirmed reservation and met all travel requirements.
The flight is departing from an EU airport, or landing at an EU airport and operated by EU airline.
If these conditions are met, and you were denied boarding due to no fault of your own, Bulgaria Air must compensate you under EU Regulation 261/2004, typically ranging from €250 to €600 depending on the flight distance.
When am I entitled to Bulgaria Air lost or damaged baggage compensation?
You can request for compensation for lost, damaged or delayed baggage in the following cases:
Lost Baggage: If your checked baggage is lost, you have the right to compensation from Bulgaria Air under the Montreal Convention. If your baggage has not been located within 21 days after your flight, it is officially considered lost, and you are entitled to file a claim for compensation.
Damaged Baggage: If your checked baggage is damaged during transit, you must report the damage immediately upon arrival at the airport by filling out a Property Irregularity Report (PIR). After that, we can submit a formal claim to the airline for damaged baggage compensation within 7 days after the repot.
Delayed Baggage: If your baggage is delayed, Bulgaria Air must cover the cost of essential items you need while waiting for your luggage. Compensation is determined based on the specific circumstances of the delay.
Compensation is generally limited under the Montreal Convention, up to approximately 1,288 Special Drawing Rights (around €1,500), depending on the value of your baggage and contents.
When Am I Not Entitled to Bulgaria Air Compensation?
In certain cases, airlines aren't obligated to pay compensation for flight disruptions. These cases include:
Extraordinary circumstances: Events like strikes, political unrest, and extreme weather conditions fall under extraordinary circumstances. In such cases, Bulgaria Air is free from paying compensation.
Flights canceled more than 14 days in advance: If the airline notifies you of a cancellation over two weeks before the scheduled departure, you are not eligible for compensation, although you may still receive a refund or a rebooked flight.
Delays under 3 hours: If your flight arrives less than 3 hours late, you will not be entitled to compensation, though you may still be entitled to assistance, such as meals or accommodation, depending on the length of the delay.
How Much is Bulgaria Air Flight Delay or Cancellation Compensation?
The compensation amount of Bulgaria Air for flight delay or cancellation depends on the flight distance and the length of the delay. According to EU regulations, the compensation varies as follows:
Flights under 1,500 km: You can claim €250 in compensation
Flights between 1,500 km and 3,500 km: The compensation amount is €400
Flights over 3,500 km: You may be entitled to €600 if the delay is more than 4 hours
How Can I Receive Bulgaria Air Flight Compensation?
In order to receive Bulgaria Air flight delay compensation or flight cancellation compensation, you must file a request with FlyHelp.com.
The process is fast and simple:
Claim for submission: Fill out our claim form.
Document upload: Upload the necessary documents.
Short Description: Provide a brief description of your situation.
We handle the rest. We will take your case from there and do our best for your reimbursement
Why FlyHelp?
Our team - You are served by a team of experts who have successfully closed many cases
Efficiency - save time. You only need to fill out the online application and we will take care of the rest.
Stress-free - we handle all the necessary legal procedures for you
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