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Air Serbia Flight Delay and Cancellation Compensation
Have you encountered Air Serbia flight delay or cancellation within three years? Then you might be eligible for Air Serbia flight delay compensation or Air Serbia flight cancellation compensation.
Air Serbia is the flag carrier of Serbia. The airline is headquartered in Belgrade and operates flights from it's hub in Belgrade Nikola Tesla Airport. Air Serbia flies to over 78 destinations in Europe, the Middle East and Asia.
Despite occasional delays or cancellations, the airline maintains a strong reputation for offering compensation when due, adhering to EU regulations.
When Am I Entitled to Air Serbia Flight Delay Compensation?
You might be entitled to Air Serbia flight Delay Compensation, if:
Delay Exceeds 3 Hours
If your arrival to your final destination was delayed more than 3 hours, you can apply for compensation. For compensation, it is the time of arrival that is important, not the time of departure.
Flight Origin or Destination is within the EU
Because Air Serbia has it's headquarters within the EU, their flights are protected by EC 261. So, in case of any flight disruption, Air Serbia should provide their passengers with compensation.
No Extraordinary Circumstances
Air Serbia is obligated to pay compensation if delay wasn't caused by any extraordinary circumstances. If the delay was under the control of the airline such as technical issues, staff strike, etc. Air Serbia is responsible for the compensation.
No Alternative Arrangements by the Airline
If you weren't offered an alternative flight that would land you to your destination in a similar timeframe as original, Air Serbia is due to compensate you for delayed flight.
When Am I Entitled to Air Serbia Flight Cancellation Compensation?
You might be entitled to Air Serbia flight cancellation compensation, if:
Airline sends cancellation notification less than 14 days before departure
If Air Serbia canceled your flight and didn't notify you on time, which is 14 days before the departure, you are entitled to flight cancellation compensation, according to EU Regulation 261/2004.
Flight Origin or Destination is within the EU
The compensation applies if your canceled flight departs from or arrives in an EU country and is operated by Air Serbia. The regulations protect passengers flying within, to, or from the EU.
No Extraordinary Circumstances
If Air Serbia was responsible for the cancellation and there weren't any extraordinary circumstances such as severe weather, political unrest, airport strike, etc., you can claim for compensation.
No Suitable Alternative Flight Offered
If you weren't offered an alternative flight that departed and arrived within specific time limits compared to the original flight, Air Serbia is due to compensate you. However, if an alternative flight is offered, compensation is not due.
When am I entitled to Air Serbia denied boarding compensation?
Air Serbia denied boarding compensation is applicable if you were unwillingly denied boarding due to overbooking or other reasons caused by the airline, provided that:
You arrived at the airport on time for check-in and boarding.
You have a confirmed reservation and met all travel requirements.
The flight is departing from an EU airport, or landing at an EU airport and operated by EU airline.
If these conditions are met, and you were denied boarding due to no fault of your own, Air Serbia must provide compensation under EU Regulation 261/2004, typically ranging from €250 to €600 depending on the flight distance.
When am I entitled to Air Serbia lost or damaged baggage compensation?
You can request a compensation for lost, damaged or delayed baggage that was caused by the airline. You can submit a claim for compensation under the following circumstances:
Lost Baggage: If your checked baggage is lost, Air Serbia must provide you with compensation under the Montreal Convention. If your baggage has not been located within 21 days after your flight, it is officially considered lost, and you are entitled to file a claim for compensation.
Damaged Baggage: If your checked baggage is damaged during transit, you must report the damage immediately upon arrival at the airport by filling out a Property Irregularity Report (PIR). After that, we can submit a formal claim to Air Serbia for damaged baggage compensation within 7 days after the repot.
Delayed Baggage: If your baggage is delayed, Air Serbia has a duty to cover the cost of essential items you need while waiting for your luggage. Compensation is determined based on the specific circumstances of the delay.
Compensation is generally limited under the Montreal Convention, up to approximately 1,288 Special Drawing Rights (around €1,500), depending on the value of your baggage and contents.
When Am I Not Entitled to Air Serbia Compensation?
There are situations where airlines like Air Serbia aren't obligated to compensate passengers for delay or cancellation. These include:
Extraordinary circumstances: Events like strikes, political instability, and extreme weather conditions fall under extraordinary circumstances. In such cases, Air Serbia is exempt from paying compensation.
Flights canceled more than 14 days in advance: If the airline notifies you of a cancellation over two weeks before the scheduled departure, you are not eligible for compensation, although you may still receive a refund or a rebooked flight.
Delays under 3 hours: If your flight arrives less than 3 hours late, you will not be entitled to compensation, though you may still be entitled to assistance, such as meals or accommodation, depending on the length of the delay.
How Much is Air Serbia Flight Delay or Cancellation Compensation?
The amount of Air Serbia flight delay compensation or cancellation compensation is determined by the distance of your flight and the length of the delay. Under EU regulations, the compensation varies as follows:
Flights under 1,500 km: You can claim €250 in compensation
Flights between 1,500 km and 3,500 km: The compensation amount is €400
Flights over 3,500 km: You may be entitled to €600 if the delay is more than 4 hours
How Can I Receive ITA Airways Flight Compensation?
To receive Air Serbia flight delay compensation or flight cancellation compensation, you must file a claim with FlyHelp.com. The process is fast and simple: You just need to fill out our claim form, upload necessary documents and give us a short description of your situation. The rest of it is on us. We will take your case from there and do our best for your reimbursement.
Why FlyHelp?
Our team - You are served by a team of experts who have successfully closed many cases
Efficiency - save time. You only need to fill out the online application and we will take care of the rest.
Stress-free - we handle all the necessary legal procedures for you
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